Privacy Policy
Last updated: August 2025
At Outshine Travel, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with applicable data protection laws, including the UK and EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Who We Are
Outshine Travel is a UK-based travel provider offering curated travel experiences. We are committed to protecting the information you share with us when using our website or contacting us via phone, email, or social media.
Websites Covered
This policy applies to the following domains operated by Outshine Travel:
Information We Collect
We may collect and process the following types of personal data:
Information you provide directly, such as:
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When you book or enquire about a trip
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When subscribing to newsletters or offers
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When requesting brochures or submitting forms
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When completing surveys or feedback
This data may include:
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Name, email, phone number, address, and date of birth
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Passport details, dietary requirements, health/disability information (for travel purposes)
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Payment information (processed securely by trusted third parties)
Automatically collected information, such as:
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Device type and browser
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IP address
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Website usage (pages visited, time spent, referral source)
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Cookies and similar technologies (see below)
Information from third parties, including travel agents and marketing partners who are authorised to share your data with us.
Cookies
Our website uses cookies to:
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Enhance site functionality
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Improve user experience
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Track website performance and marketing effectiveness
By using our site, you agree to the use of cookies. You can manage cookie settings through your browser. Learn more at www.allaboutcookies.org.
How We Use Your Information
We use your data to:
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Manage your bookings and travel arrangements
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Communicate with you about your trip
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Send marketing emails you’ve opted in to receive
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Improve our website and customer experience
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Comply with legal or regulatory obligations
Data Storage and Security
We take data protection seriously and implement technical and organisational measures to secure your information against unauthorised access, loss, or misuse.
All personal data is stored on secure servers within the UK or the EEA. Data transmission is encrypted using HTTPS, and payment data is handled in line with the Payment Card Industry Data Security Standard (PCI DSS).
We also use cloud services (such as Microsoft 365) that comply with international data protection standards.
Sharing Your Data
We may share your data with:
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Trusted service providers (e.g. tour operators, IT providers, payment processors)
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Authorities if required by law or regulation
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Analytic providers like Google or Facebook, where you’ve agreed to personalised advertising
We never sell your personal data.
Your Rights
You have the right to:
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Access the data we hold about you
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Correct inaccurate data
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Request data deletion
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Object to or restrict data processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
Email: info@outshinetravel.com
Post: Data Protection Officer, Outshine Travel, 17 EASTLEA PLACE
AIRDRIE
ML6 9PP
UNITED KINGDOM
Phone: 447480676036
Data Retention
We keep your data only as long as needed:
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Booking and enquiry data: up to 8 years
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Marketing preferences: until you unsubscribe
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Passport/ID data: deleted shortly after your trip
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy policies or content of those sites.
Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be communicated via email or posted on our website.
Contact Us
For questions or concerns about this policy or your data, please contact our Data Protection Officer:
Email: info@outshinetravel.com
Post: Outshine Travel, 17 EASTLEA PLACE
AIRDRIE
ML6 9PP
UNITED KINGDOM
Phone: 447480676036